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  Hotels | Meeting Planners | CVBs | Meeting Management Companies "Licensing Passkey has definitely given us the competitive edge in today's meetings market, and has helped us solidify more group business. Now, we can deliver exactly what our planners are looking for to streamline their meeting management process, and make their jobs much easier, and our staff more efficient. It's a win-win for all." "With Passkey I have a 360° view of my property's group business and most importantly control over all my events. This is especially helpful when our property is managing overflow properties. I've found that our Passkey-enabled events run smoother and create better staff efficiencies internally. We can also provide excellent customer service for our clients by giving them 24/7 access to event data and reports in real-time…and customer satisfaction is our number one goal." "In my experience, Passkey is the only solution for managing group housing in our industry. The product allows me to meet my clients' needs in a quick and efficient way…and the Passkey Customer Support team is always there to help me if need be. I look forward to using Passkey again and again!" "Passkey has truly changed the way we manage group business. It is a great tool that makes my job easier as well as giving my meeting planner instant access to all event data and reports 24/7. Being Passkey-enabled really gives us the competitive edge, and higher customer satisfaction." "Our property has decided to use Passkey for all future wedding groups. Passkey is a perfect fit for managing weddings. Not only do the bride and groom get their own customized wedding website, but they (or their wedding planner) can also track wedding party reservations online 24/7. We will undoubtedly have a number of happy and satisfied couples once their weddings are Passkey-enabled." "Room List Manager makes loading long rooming lists much easier. It is much less time consuming to get an excel list from a client and upload it into Passkey via Room List Manager than it would be to manually enter in reservations. Spelling, dates, and more are always entered accurately. With RLM, we can't go wrong." "With our first RegLink event in Passkey we had 62% of the group's hotel reservations made on the Web and 94% of the block was sold pre-cutoff! We had the ability to provide the planner with comparative reports that showed who had registered and booked housing, and not booked housing. This saved us about 3 hours of our time, since we didn't have go through the grueling audit process." "Passkey will cut the time that our staff currently takes resolving day-to-day tasks. This means that we can put more energy towards making personal contact with our clients, enabling us to improve upon our already impeccable service." "With Passkey you get an accurate 'picture' of the event at anytime. We are no longer counting on an overburdened planner to give us numbers that can make or break our revenue projections." "We downloaded our data the day after Passkey housing closed, allowing for a complete transfer. The transfer rate was over 90%, meaning that I had to enter fewer than 70 reservations by hand, as opposed to over 700." "Passkey is a must have to manage any event. I was able to keep track of my pickup, run my own reports anytime, and most importantly my attendees were very happy. With a personalized event website, we were able to generate 20% more room revenue, and decrease our wash and book-arounds. I salute properties that offer Passkey to their meeting planners." "I like the control I have with Passkey. I am able to see exactly where my block stands any time I need to. Because I know what is going on, it keeps me from getting into an attrition situation. I have full access to the system to control my VIP rooms and enter the reservations exactly how I want them. Knowing that the reservations automatically download into a hotel's system is important since I know there will be no re-keying errors. I will only bring our business for our all important Leadership Meeting to hotels that use Passkey." "Passkey is a critical to the success of our events. By integrating with our registration system, our attendees have an easier time registering and booking their preferred hotel, and they can manage their reservations online as well. With Passkey, 85% of our attendees booked online, and with the real-time reports accessible 24/7, I was able to track every single one of them! I plan to use Passkey for all my upcoming meetings." "It didn't take ten minutes for me to see the benefits of Passkey...it is vital for us to build a body of knowledge around our attendees' booking behavior, and Passkey's reporting features let us do exactly that--at any time, from anywhere." "HFTP has used Passkey for HITEC for a number of years. With Passkey, our attendees can conveniently book their hotel reservations online, and exhibitors can better control their room blocks. Most importantly, we can monitor pick-up in real-time, so we are always on the same page with our event hotels. The Passkey product has definitely helped us manage HITEC group reservations more effectively, and has allowed HFTP to maximize our resources and increase the quality of the overall HITEC experience." Passkey has provided ACOM with an ideal event management solution that addresses our housing needs. Passkey provides us real-time access to event data at all times. Meeting planners should use it for all their events and take control over their event housing. "I can't imagine managing an event without using Passkey. Our online bookings went up 80% from last year, and our attendees are thrilled with making their own reservations and getting their confirmations instantly. We have saved so much time by automating our group housing process, and it is so worth having all our attendee information in a centralized database right at my fingertips, and being able to have the same view on the event as our participating hotels. I can access my event at anytime, and run reports whenever I want!" With Passkey I am able to offer my attendees a seamless registration and hotel booking solution. Plus, I can manage my room blocks proactively in real-time, and run reports anytime I want. A decision factor for us when selecting our meeting site is whether the venue is Passkey-enabled or not. More hotels should embrace Passkey if they want to keep their meeting planners and meeting guests happy and coming back to their properties! Managing my events through Passkey is one of the best decisions I have ever made. When I plan Hospitality Upgrade's CIO Summits and Vendor Summits, Passkey's perfect combination of technology and personal service are critical to our success. My attendees get a customized event website, where they can make their hotel reservations 24/7, and I get real-time access to manage room blocks, upload room lists, and run reports. Meeting planning and Passkey go together like pepperoni and pizza. I love it! "I have been handling housing for the Ontario CVB for over 4 years, and have used 2 other housing programs prior to Passkey. Passkey is the first housing program I have used that is 100% user friendly, both for me as a housing coordinator and for our hotel partners! Being Passkey-enabled has given the City of Ontario more potential to book business that has used Passkey at other venues. The Passkey staff is nothing but professional and easy to work with, and the system's upgrades are constant! They are always one step ahead of the game." "Passkey's RegLink capabilities are a tremendous 'value-add' for our group business and our meeting planners. Regardless of the choice of registration system, they are realizing the significant advantage of integrating registration and housing to make their event management process more efficient. Meeting planners benefit tremendously from the 'one stop-shop' experience RegLink provides for their attendees, as well as the resulting detailed reporting capabilities and enhanced control over reservations." "Passkey is the perfect online housing solution in this competitive world of 'I need to know now.' With real-time reservation information available to meeting planners, a traditional process now has a new functionality focused on customer service." "Passkey's ability to connect all parties enables the entire city of Lyon, France - including the Professional Congress Organizers (PCOs) and Hotels - to leverage one common system. As a result, by joining the Passkey-enabled network, Lyon acquires valuable competitive advantage and is able to deliver superior destination marketing while better serving the needs of our clientele." "I wanted to thank you for all of your support, guidance and patience with Long Beach. I want you to know that we appreciate you." "I wanted to convey the Marriott Marquis' satisfaction with the electronic data transfer of reservations which took only six minutes. Needless to say, the Marriott staff was very pleased with your service." "Thank you for the tremendous job you have done to make housing for APHA such a success. I realize that with accessibility and inventory issues, this event may have been a challenge at times. As you know, the success of this group is very important to Boston and Passkey for future business. So, I just want to say thanks for going the extra mile and for being so cooperative with the requests I have made." "As our business increases and the need to manage our group room blocks
increase, I am finding the need to be more committed on booking hotels that
have a "Passkey" option as part of the room reservations process." "Passkey is always enhancing their product to meet our needs, which in turn enables us to meet the needs of our clients. Passkey clearly leads the industry in convention housing solutions; we're especially pleased with their ability to integrate so effectively with other crucial event management solutions such as registration. We consider great customer service to be essential, and in this area Passkey really shines. As cliché as it may sound, Passkey truly is an extension of our own team… and a highly valued one at that." "Conferon has seen an increase in staff efficiencies dedicated to managing housing by as much as 50% with the implementation of Passkey." 
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